IT Support Specialist Job duties and Responsibilities

An IT Support Specialist, is in charge of setting up, managing and troubleshooting the technology systems that a business uses to maintain computer and software networks. 

Their duties include responding to hardware problems, updating system software and tracking the data and communications used on their network.

IT Specialists maintain and improve the technical systems of a company to ensure all employees have the technology they need to complete their work and the organization’s important files and information remain safe and intact. 

IT Specialists often have the following responsibilities:

>> Review diagnostics and assess the functionality and efficiency of systems 

>> Implement security measures

>> Monitor security certificates and company compliance of requirements

>> Offer technical support to company staff and troubleshoot computer problems

>> Install and update company software and hardware as needed

>> Anticipate and report the cost of replacing or updating computer items